DockCountCreate your account

Keeping on top of it

Your team

Adding people, the difference between an admin and warehouse staff, and removing somebody.

An account belongs to the company, not to whoever opened it. Add the people who sign for goods and they see the same orders and the same log.

A flat illustration of three people standing side by side facing the viewer, one holding a phone, one holding a sheet of paper, one with their hands at their sides.
Most of the damage a permission system prevents is accidental rather than dishonest.
The team settings page listing two people, each with a dropdown to set them as admin or warehouse staff.
Settings, then Team. Change somebody's role from the dropdown beside their name.

Two roles

Warehouse staffAdmin
Receive deliveries and confirm themYesYes
Photograph damage, close off a shortfallYesYes
See the log, the vendors and the reportsYesYes
Change their own passwordYesYes
Create or cancel a purchase orderNoYes
Import a spreadsheet of ordersNoYes
Add locations, or rename the companyNoYes
Add or remove people, change rolesNoYes
Change the plan or the billingNoYes

Warehouse staff do the whole of receiving. What they cannot do is decide what was ordered in the first place, which is a purchasing job rather than a dock one.

Put another way

Keys to the building versus keys to the safe. Everybody needs the first to do their job. Far fewer people need the second.

Adding somebody

An admin adds them with their name, email and a starting password, and tells them what it is. They change it themselves in settings. There is no invitation email to wait for or lose, which matters on a dock where people share a terminal.

When somebody leaves

Remove them and they can no longer sign in. Everything they ever signed for stays exactly where it is, still in their name. A receiving log with a person deleted out of it would be worthless.

Worth knowing

Deliveries are attributed to whoever is signed in. On a shared dock terminal, sign out when you walk away, or the log will say the wrong person took the pallet.

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