Create your account

You will need about a minute. Sign-up asks for four things: your name, your company name, your work email and a password you choose. Nobody has to approve you and there is no call to book.

What gets created

Three things appear the moment you sign up, in one go:

• Your company. Everything belongs to the company rather than to you personally, so colleagues you add later see the same records.
• Your own login, as an admin. Admins can do everything, including adding people and changing the plan.
• A receiving location called Main dock. Rename it in settings if your bay is called something else.

What it costs to start

Nothing. New accounts begin on the Free plan: one location, one person, and 25 deliveries a month. No card is asked for and nothing expires.

You move onto a paid plan when you need a second person signing for goods or more than 25 deliveries in a month. What each plan covers sets out the rest.

If you forget your password

Choose Forgotten your password? under the sign-in form and give the address you sign in with. A link arrives by email that lets you set a new one and puts you straight back into your dashboard.

The link works once and stops working after an hour, so ask for a fresh one rather than digging out an old email. Nothing you have signed for is affected, and asking for a link does not change your current password until you actually set a new one.