Answers to the usual questions
Questions people ask in the first week
Short answers to the things that come up before anyone reads a whole page.
Do I have to add orders before I can receive anything?
Yes. A delivery is checked against an order, so the order has to exist first. Adding one takes a couple of minutes, or you can bring a spreadsheet across.
What if I do not have the paperwork?
Pick the order and enter the quantities yourself. The photograph only ever saves typing.
Can I change a delivery after confirming it?
No, and that is deliberate: a record anybody can edit afterwards is no use in an argument. Record what happened next as a resolution on the line instead.
Two of us are on the dock. Can we both use it at once?
Yes, on any paid plan. Give each person their own login rather than sharing one, or the log will not tell you who signed for what.
Does it work offline?
No. It needs a signal, like anything else that saves to a shared record the office can see.
Can it scan barcodes?
Not today. You photograph the slip or type the counts. If barcode scanning would change your day, say so and we will hear it.
Does it talk to our accounting system?
On the Pro plan you can export a spreadsheet of any filtered view, which is what most people hand to accounts. There is no direct connection into another system yet. If that would change things for you, tell us which system and we will hear it.
What happens if we stop paying?
You drop to the free tier and keep everything. Nothing is deleted and the log stays searchable.
Something else
Email us. There is no ticket queue, and the reply comes from somebody who can change the software.
Did this page miss something?
If you came here with a question and left without the answer, that is a fault in the page rather than in the question. Tell us what you were trying to do and we will write it up, usually the same week.