About
Who writes this, and what they know.
Every article on this site carries one name. This is the page that name points at.
Hamza Rivera
Founder, DockCount
I build DockCount, which checks deliveries against purchase orders from a phone at the loading bay.
I did not come to this from a warehouse floor, and I am not going to pretend otherwise. I came to it from software, by watching how much of a small manufacturer's week gets eaten by a delivery that turned up short and a record too thin to prove it. Every article here started as a question a real user asked me, and the specifics in them come from three places: what the standards and the law actually say, which I cite so you can check me; how the software people already own behaves, which I test rather than guess; and what operators tell me goes wrong, which is where most of it comes from.
Where I am confident, I say so plainly. Where something depends on your carrier's terms, your state, or your auditor, I say that too rather than flattening it into advice that reads well and gets somebody in trouble. If a page here is wrong, it is worth more to me to hear it than to have it stand.
What that experience actually is
- Founder of DockCount, in production and used on live deliveries
- Writes the blog and the explainers on this site, and puts the date of the last review on every post
- Cites primary sources, the UCC, federal freight regulations, ISO 9001, rather than paraphrasing other blogs
What DockCount is
A tool that checks a delivery against its purchase order from a phone at the loading bay. You photograph the packing slip or pick the order, count what turned up, mark anything short, over or damaged, and confirming it writes the record and tells purchasing. That is the whole product. It is not a warehouse management system and it does not try to be one.
Questions about it get answered by whoever built the part you are asking about, which is also where most of the writing on this site came from: somebody asked, the answer turned out to be longer than an email, and it became a page.
Why there is so much writing here
Because the questions come up whether or not anybody buys anything. What a goods received note has to contain, how long you have to claim against a carrier, whether signing the driver’s tablet means you have accepted the goods: those get asked constantly and are answered badly almost everywhere, usually by pages assembled from other pages. The 13 explainers in Receiving, explained and the 34 posts on the blog are the answers, with the sources linked so you do not have to take our word for any of it.
Tell me when I am wrong
Genuinely. A wrong number about a claim deadline could cost somebody real money, and a correction is worth more to me than the page being left alone. Write to support@dockcount.com or use the chat bubble in the corner of any page. Corrections get made and dated: how that works is on the editorial standards page.